Terms and conditions - Italy on a Budget tours - Italy #1 tour operator for 18-39's students, backpackers and travellers on a budget. Lots of days tours, short breaks and adventure holidays in the main Italian destinations; Florence, Tuscany, Rome, Venice, Cinque Terre, Amalfi coast and lots more.

Terms and conditions

Please note that credit card payments for Travel on a Budget di Irene Chimenti are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as ITALY BUDG on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

By booking a trip, you agree to be bound by these terms and conditions that govern the relationship between the client and Travel on a Budget, the cancellation policy and limitations of liability. All persons wishing to make a booking have carefully read and fully understood the Terms and Conditions that follow. By making a booking with the Company or its Agents, you accept on behalf of yourself and all those names on the booking, including minors and persons under a disability, to be bound by these Terms and Conditions.

The Legal company name is Travel on a Budget di Irene Chimenti - Tour Operator -  by Authorization of the Province of Siena dated 20.01.2013. Our official trademarks are Tuscany on a Budget and Italy on a Budget tours. The program conforms to the requirements of the verified texts of L.R.T. 16/94 (Tuscan Regional Law). The contract is subject to the provisions of law n° 1084 dated 27/12/77 as ratified and implemented relative to travel contracts and the EEC directive 90/314.

Please note that our trips are designed for 18 to 39's. We may in special circumstances approve persons outside this range. We reserve the sole right to decline a booking request from ou should we think our trips are not suited for you. 

 

1. BOOKINGS AND PAYMENTS

2. ISSUE OF VOUCHERS

3. TOURS

4. CONTRACTING PARTIES

5. PASSENGER RESPONSABILITIES

6. FLEXI DEPOSIT

To go trough this difficult and uncertain time we have introduced the Flexi deposit:

Book any trip of your choice, pay a small deposit

Change the dates, and/or destinations, as many times as you like

for free up to 45 days before departure   

7. CANCELLATION POLICY***/ CHANGE OF BOOKING

CANCELLATION TABLE

  DAY TOUR MULTI DAY RENTAL MUSEUMS & MONUMENTS TICKETS EXTRA HOTEL ACCOMMODATION & TRANSFER
TRIP DEPOSIT DUE PER PERSON Payment in full  EUR 100 Payment in full no additional deposit required no additional deposit required
FINAL PAYMENT DUE 48H 45 DAYS 48H 45 DAYS 45 DAYS
45 DAYS & OVER   Transfer your deposit to an other trip for free      
44 – 21   30% of the tour price   - -
20 – 15   50% of the tour   - -
14 - 0   100% of the tour price   100% 100%
2 DAYS  - 48H Transfer to an other tour or full refund - Transfer to an other tour or full refund    
48H - 0 100% of the tour price - 100% of the price paid    
DEPARTURE DAY / NO SHOW 100% 100% 100% 100% 100%
DURING TRIP 100% 100% 100% 100% 100%
ADMIN FEE 10% EUR 35 10% 100% 100%

 

The cancellation policies varies as follow:

DAY TOURS:

MULTIDAY TOURS:

45 days & over:   Transfer your deposit to another trip for free

44 – 21 days: 30% of the tour fare

20 – 15 days: 50% of the tour fare

14 – 0   days: 100% of the tour fare

MUSEUMS, SERVICE, ADDS ON

Museums reservation, pre&post accommodations, transfers and adds on are non refundable and not transferrable

 

8. CANCELLATION OF A TOUR BY THE COMPANY

Travel on a Budget reserves the right to cancel any holiday/short break/day tours if the minimum number is not met or for unforeseen circumstances. Travel on a Budget will notify the passenger in advance and will offer the passenger the options of:

*** IMPORTANT NOTICE: COVID19 - Cancellation policies 2020/2021****

In order to protect, defende, support and safeguard all Italian business operating in tourism, due to the tragic economical damages that the Corona Virus has caused, the Italian government has officially issued the legislative decree n. 28 art. 1463 c.c to regulate the reimbursements required to Italian Operators for tourist packages and tourist reservations. According to the official Italian procedures, all reservations made for 2020/2021 will be refunded in the only form of a credit voucher corresponding to the 100% value spent for future use within a year from the issue date. The Voucher may be used for tours of equal value or more.

 

9. WEATHER, ENVIRONMENTAL CONDITIONS AND NATIONAL STRIKES

10. FORCE MAJEURE

In case of acts of God, acts of war or terrorism, strikes, lockouts, labor disputes, inability to obtain labor or material, governmental restrictions or regulations, judicial order or other casualty or cause, not within the control of Travel on a Budget, that would make it impractical or impossible for Travel on a Budget to be held, all the conditions,rights and duties of both the operator and the client, set out in the contract of the terms and conditions are no longer valid and falls under " cases of force majeure " .

The customer agrees per the terms and conditions herein to receive a credit voucher of the amount spend or of the service not used for future use. This voucher is transferable and can be use for future bookings of the equal value or more within a year from the issue date on any of the Tour Operator services.

 

11. PRICE MODIFICATIONS:

12. SPECIAL OFFERS & DISCOUNTS

13. INSURANCE:

14. DISPUTES

15. PHOTOGRAPHS AND FILMS

16. COPYRIGHT

 

COVID -19

SAFETY MEASURES DURING COVID-19

 

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the WHO senior citizens and guests with underlying medical conditions are especially vulnerable. We ask that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practices throughout your pre-trip travel arrangements and follow all health instructions whether physical signage, or requests from our professional staff, once you are holidaying with us. To travel with Travel on a Budget, you voluntarily assume all risks related to exposure to COVID- 19.

 

Keeping you safe is our priority. All of our tours comply with the Italian Government's directives for the containment regarding the spread of Covid-19.

The main measures adopted are the following:

GREEN PASS AND OTHER CERTIFICATIONS' UPDATES - AUGUST 6TH 2021 

As per Italian Government official decree, from 6th August 2021, in order to access restaurants and establishments for indoor consumption (bars, cellars), museums, churches or other places of culture, it will be mandatory to present one of the following documents, together with a valid form of identity card:

Without the presentation of one of these certifications it will not be possible to access the places indicated above. These provisions are valid for ages 12 and up. Travel on a Budget is not responsible for any access denied due to the lack of the necessary requirements