1. About This Policy
2. Your Consent
3. Orders & Payments
When you place an order on our website, we require contact information, such as your name and e-mail address and, in some cases, partial or full postal address or telephone number. This information is only used to contact you with information about your order. We may need to share your contact information ( name, last name, nationality ) with suppliers of booked services from your tour. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
3. What we collect
We may collect the following information:
Any additional information relating to you that you or a third party has provided to us directly or indirectly through our travellers’ or agents’ phone enquiry lines, websites, online presence, customer surveys or to our in-store or other representatives.
Other information relevant to customer surveys and/or offers
4. How do we collect personal information
You may volunteer this information when you request information from us, contact us (and vice versa), make a booking, register interest for and/or enter a competition, subscribe to one of our newsletters, use our website(s)/apps, link to or from our website(s)/apps, connect with us via social media, by speaking to a consultant in-store or any other engagement we or our business partners have with you.
We may also receive the information from a third party, for example:
5. What we do with the information we collect
Payments: To collect and make payments due and administer our accounts.
6. How long do we keep your personal data for ?
We keep your personal data for so long as is reasonably necessary for the purposes for which we use it, and if longer, for any duration required by law, and for statutory claims limitation periods where your personal data may be relevant to any possible liability we may have to you.
7. Newsletter and Competitions
8. IP Addresses & Cookies
To better tailor our website and product offerings to our customers, we use Google Analytics to collect information on how visitors navigate our website. Cookies are used to collect aggregated data that allows us to see the origins of web traffic, amount of visitors, visitors’ operating systems, browser types, etc. This data does not personally identify you in any way. You can choose not to accept cookies by disabling them in the settings of your web browser.
9. Photos & videos
When booking any of the Travel on a Budget tours, you agree that photographs and films of you may be taken while you are participating on any of the tour operator’s trips. These images may be used for marketing purposes by the tour operator on brochures, websites, print media and promotional videos used to promote the Travel on a Budget products only.
10. Your rights
11. Contacting us